Senior Roll Call Save

A Senior Roll-call operator helped to send officers to a home in Ivy Ridge, which resulted in the save of a man suffering from a medical emergency.

(New Castle, Del.-19720) On Wednesday (Mar 15) morning, a New Castle County Police officer manning the Senior Roll-call line called a 68-year-old subscriber and received a busy signal.  She then made several more calls to the home and continued to receive a busy tone.

An officer responded to the home in the unit block of Holly Drive and found a vehicle covered with snow, but the driveway and sidewalks clear.  The officer then knocked on the door and realized it was unlocked.  He entered the residence and called out to the homeowner who stumbled from a room in the rear of the home.  Upon first glance, the officer noted the man was suffering from a medical emergency.

Additional officers responded to the home along with the New Castle County Paramedics.  Officers learned the occupant was suffering from a diabetic emergency.  He was treated by paramedics on scene which resulted in his blood sugar reaching a safe level.

The Senior Roll Call Lifeline is a free program provided by New Castle County that calls the homes of its subscribers, many of whom live alone. Daily phone calls are made to ensure subscribers are doing well and not in need of emergency assistance.

If after several attempts the calls are unsuccessful, help is sent to the home to check on the well-being of the subscriber.

To learn more about the program and participate, or to sign up a loved one, please call the New Castle County Police Community Services Senior Roll Call Line at 302-395-8159 or visit